Privacy Policy

Last Updated: 24.10.2024

Raptor Monitoring ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide while using our mobile application ("the app"). This Privacy Policy explains how we collect, use, and share information when you use the app. By using the app, you agree to the terms described in this policy.

1. Information We Collect

When you use the app, we may collect the following types of information:

a. Personal Information:

Camera Access: We use your device's camera to scan QR codes to add car wash boards and share information with other car wash owners. We do not store or share the images captured by the camera.
Location Data: With your permission, we collect your location to align time settings and provide enhanced monitoring features for your car wash operations. Your location data is not shared with third parties except as required for app functionality (e.g., for timezone alignment).

b. Automatically Collected Information:

Usage Data: We may collect information about how you interact with the app, such as log data (e.g., IP address, device type, app version, and usage times).

2. How We Use Your Information

We use the information we collect to:

Provide and improve the app’s functionality.
Allow you to add and share car wash boards with other users.
Adjust the time settings and assist with monitoring based on your location.
Communicate with you about updates, changes, or issues with the app.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following situations:

Legal Compliance: If required by law or to protect the rights, property, or safety of our users or others, we may disclose your information to law enforcement or other governmental authorities.
Service Providers: We may share data with trusted service providers who assist in operating the app or performing business functions (e.g., cloud storage services), but they are bound by confidentiality agreements.

4. Your Choices

You can choose to:

Disable Camera Access: You can disable camera access through your device settings, but this will prevent you from scanning QR codes.
Disable Location Services: You can disable location access through your device settings, but this may limit some of the app’s functionality related to time alignment and monitoring features.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure. By using the app, you acknowledge that you provide your information at your own risk.

6. Children’s Privacy

The app is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the policy. We encourage you to review the policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us at:

Email: mihranvgs@gmail.com
Address: 38/3 Arno Babajanyan

City: Yerevan

Country: Armenia

ZIP Code: 0064

Phone +37433018017

By using the app, you acknowledge that you have read and understood this Privacy Policy.